Help with bookkeeping, signing in, Lifetime Membership, and account deletion.
Email zhoushunding@126.com. Include your app version, iOS version, and a description of the problem. Remove personal information from screenshots. Never send your Apple password, verification codes, or full financial records.
Lifetime Membership is a one-time purchase and does not renew automatically. Sign in to your original Ledger Bunny account, use the Apple account that made the purchase for App Store purchases, and tap Restore Purchases on the membership page. If it fails, check your connection and contact support with the error message. Deleting your account does not request an Apple refund.
Use Sign in with Apple with the same Apple account to access your records. Check your connection and retry if the service is unavailable. Contact support if records appear missing; do not delete your account as a troubleshooting step.
Open Me → Account in the app and choose account deletion. Export records you want to keep first. Deletion clears cloud bookkeeping data and revokes Apple sign-in authorization; deleted records cannot be restored. If you cannot sign in, contact support for help verifying your request.
Operator: 北京竹柯科技有限公司